COMPLAINT

I have had the worst luck with my car and even worse service from Discovery Insure. I currently have TWO claims. The first one has been assessed for repairs. Claim number *** and I got the assessment and the go ahead for repairs. Thereafter my vacant car was driven into by another party. I cannot make any progress with this.: I have number: *** I was allocated NonhlanhlaSi to help me. I have emailed her address provided more than three times no response. I further have emailed a complaint the "Insuremaintenance" address I have received an acknowledgement to my email BUT have still had no response, The service is completely unacceptable especially when Discovery Insure can take the time to email me to unilaterally put all clients premiums up by 10% but the cannot handle a simple claim. Please Discovery how hard is to it be taller than the tallest dwarf? I expect more!