Complaint

I summited a claim with discovery after I was ****** at my house on the 25th of September, my claim is being handled by Celeste Ndlovu my claim is still not finalized, I have been calling Celeste and she keeps on giving me stories, I am so disappointed with Discovery today is 8th of October and still I am the one calling them for updates, they dont even communicate with me, I am convinced Discovery inure is a ****.