AB
A26 Bas

1 reviews | Active since Apr 2010

22 Jul 2016, 12:37

Complaint

<p>Quote for insurance claim sent 7 June 2016</p> <p>Claim clooged 8 June 2016</p> <p>Went to assessment</p> <p>Sent in paid claim on 11 July 2016</p> <p>Running after discovery insure since to 11 July 2016 to today for an update</p> <p>21 July they state assesor only quoted a portion of damaged claimed, not my problem as discovery knew what I claimed for based on the quote . Called them at 4:55pm, said they will call today 22.07.2016 by 10am, still no call till now 2:30pm 22 July 2016</p>

0
Replies (1)
Discovery Insure
Discovery Insure's reply22 Jul 2016, 13:20
Official

Thank you for the feedback.,

We have escalated the concern raised with our claims division.

We apologise for the inconvenience experienced.

Regards,
Sekgobola
Discovery Insure