Clients on their own

<p>I submitted a claim last year and Discovery Insure didn't give me any hassle they approved the claim they I was then informed to take my car to Steyl panelbeaters. Steyl panelbeaters called me and arranged with me when I must bring in the car. I took my car in as per their arranged date and advised how long the repairs will be to my dismay they kept my car for a month. When calling I was provided with excuse after excuse i made Discovery Insure aware of this. On the day that the car was ready for collection the car door and panel were still being fitted in this resulted in me being late for work. To date i have been going back and forth to this panelbeater due to having issues with the window of the door that was replaced. Ganyane from Discovery has never followed up with me after I have sent emails of my dis satisfaction with their prefered supplier. By the look of things I am on my own in this matter I wish somebody can show empathy and put themselves in my shoes which both Discovery Insure personnel and Steyl haven't done.</p>