PB
Pieter B

1 reviews | Active since Jun 2020

10 Jun 2020, 09:05

Clear, easy and friendly service

I want to compliment Discovery Insure and it's staff for a professional experience, good clear contact, and competitive rates. We switched over from a competitor last year after Discovery offered us better rates, and that before the Fuel Rewards which are fantastic. We were assisted by Sipho John Shabangu, who gave us quick and clear contact. Now in our 7th month, we are still impressed by the service we receive. I sent in a request to activate my Excess Funder Account, and had a call from Jolandhran Govender yesterday afternoon, who walked me through it and with whom I had a lekker chat. Compliments all round on this division of Discovery, for friendliness and clear communication. I have not yet had to claim, but trust that it will be a similarly effortless experience if or when I ever should need to.

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Replies (2)
Discovery Insure
Discovery Insure's reply10 Jun 2020, 09:28
Official
Sir Pieter

Thank you for your feedback, we value it highly. Working with clients like yourself make the hours in the office worthwhile and provide much needed encouragement to always give you the best experience.

Regards
Discovery Insure

PB
Pieter B's update10 Jun 2020, 09:36
Reviewer Update
Thank you very much for the reply, it is appreciated. I hope it will make someone's day at least a bit better, I believe in complaints but also compliments where they're due, and this experience has only been positive so far!

Have a good one,
Pieter