NZ
Naas Z

1 reviews | Active since Sept 2018

18 Apr 2019, 09:55

Claims Experience

I lodged a claim with Discovery Insure and had the absolute pleasure of my claim being attended to by Tatum van Staden from the non motor claims division.

Her service was beyond reproach, she kept me updated and informed all the while my claim was in process. She was always friendly and expedient, with a friendly smile in her voice.

Not once did I feel like I was bothering her when I asked questions on the process or progress.

Should you ever have a claim with Discovery, I sincerely hope you have the good fortune of having this lady deal with your claim.

I can only congratulate Discover on having someone like this on their team.

Thank you Tatum, you turned a negative situation into a positive!

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Replies (1)
Discovery Insure
Discovery Insure's reply18 Apr 2019, 10:54
Official
Thank you for taking the time to let us know about your experience with us. We constantly want to make your experience pleasant at all times. Tatum will be delighted to receive your compliment.

RegardsDiscovery Insure

Best regards,