DB
Debbie B

1 reviews | Active since Apr 2014

12 Jun 2017, 11:07

Claims Department

<p>I have never received such excellent service from a company like Discovery Insure. My electricity has been off for more than 24 hours, food went sour, calleed Kevin Du Plessis at the claims department and the very next day, i received a mail from him requesting a list of my food that went sour. I then had to sign a document and mail it back to discovery, within 10 min (trust me it was even less than 10min) i received a sms saying my money will be in my account in 72 hours. excellent service discovery... keep up the speedy work.</p> <p> </p> <p>THATS NOT ALL... Saturday the weather channel confirmed another storm and i received a sms from Discovery saying "discovery clients affected by the WC natural disaster may contact 911 for help, including food, transport or temp accommodation.</p> <p> </p> <p>Are they looking after their clients or what... EXCELLENT Discovery, i WILL recommend you to friends and family anytime...</p> <p> </p> <p>There is not enough stars to rate your services... Thanks Kevin Du Plessis, you have kept Discovery name up high... :) :)</p> <p> </p> <p>Thanks a million</p> <p> </p> <p>D Britz</p>

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Replies (1)
Discovery Insure
Discovery Insure's reply12 Jun 2017, 12:15
Official

Thank you for your feedback, we value it highly. Working with clients like yourself make the hours in the office worthwhile and provide much needed encouragement to always give you the best experience.

Regards,

Theo Mokhine

Discovery insure