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Nkateko N

1 reviews | Active since Mar 2015

26 Mar 2015, 05:41

Claimiing expirience made easy

I had a claim on the 10th of March where my vehicle was written off. Before I could even call and log the claim i received an email from Antonette with my claim number and what was needed. She advised that she will get back to me in 3 days with the assessment report. Within 3 days she came back to me saying she was still waiting (kept her promise of 3 days). Claim was finalised within 7 working days and payout was done with 10 days. This was swift efficient service to say the least. I will b definitely staying with discovery as it's my insurance of choice for great service. Thank you Antonette you are definitely an asset to discovery.

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Replies (1)
Discovery Insure
Discovery Insure's reply26 Mar 2015, 10:59
Official
Hello Nkatekon,

At Discovery Insure we place customer satisfaction at the center of every interaction so you can imagine how much we value positive feedback.

Thank you for taking the time to share your experience with us.

Kind Regards
Kesh Bassdhev