Claim Update Requests not answered - Chosen Panel Beater Service Provider Still hasn't contacted and failure to quote correctly on plan required

<p>1. When I joined Discovery Insure I asked them for a quote (telephonically) on a fully comprehensive package with car hire - the consultant quoted me said price. Only to find out that car hire was not included when I processed a claim for an accident - minor bumping bashing. This has never been rectified. </p> <p>2. Claim was processed and approved and still there have been no follow ups or answers to my queries as to when my car will go in. I have had to phone the chosen panel beater more than 3 times and they never return my call and have still not yet done so. </p> <p>3. This is an inconvenience of note. </p>