AS
Alan S

1 reviews | Active since Jan 2022

27 Jan 2022, 17:15

Claim still a mess and being ignored

Can someone at Discovery Insure call me about a claim that's basically been ignored since day one.

I've complained on HelloPeter and have been promised by at least 6 different people that the claim will be attended to, this after I had to phone Discovery Insure.

The lack of communication and service is beyond me.

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Replies (1)
AS
Alan S's update16 Jan 2023, 18:26
Reviewer Update
Still not sorted out. I now have 7 open calls logged over the last 4 months. I’ve had numerous calls and I’ve even been to Discovery Sandton. My devices are installed and still not linked. I’m not earning points either. It’s simply a don’t care attitude from Discovery Insure.