HH
Hennie H
1 reviews | Active since Oct 2013
02 Feb 2022, 17:45
Claim rejected as wall didn't contain brickforce.
Boundary wall fell over. During the claim process we were advised that the claim will not be covered as the wall was not built to standard as it had no brickforce. There is no way anyone could have known that the wall was not built to some standard sometime in th 1900s. Really concerned that we are paying for home insurance that doesn't cover claims based on findings that we could not have known or foreseen.
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Replies (1)Discovery Insure's replyOfficial
03 Feb 2022, 09:09Hi Hennie,
Thank you for bringing this matter to our attention.
We have escalated your dispute to the relevant team manager for their assistance.
Regards
Discovery Insure
Thank you for bringing this matter to our attention.
We have escalated your dispute to the relevant team manager for their assistance.
Regards
Discovery Insure
Discovery Insure's reply03 Feb 2022, 09:09
Official
Hi Hennie,
Thank you for bringing this matter to our attention.
We have escalated your dispute to the relevant team manager for their assistance.
Regards
Discovery Insure
Thank you for bringing this matter to our attention.
We have escalated your dispute to the relevant team manager for their assistance.
Regards
Discovery Insure
