ET
Erna T
1 reviews | Active since Jun 2015
17 Feb 2016, 10:09
Claim refund settelment
I submitted a claim to Discovery Insure via the Discovery website and on the same day got a reply to from Kelebogile that the claim has been processed. After supplying her with the case number she immediately phone the police station to get the report. From there I received the money within a day. I am really impressed with the simple process I had to follow and the time it took to settle the claim. Well done Discovery Insure!
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Discovery Insure's replyOfficial
17 Feb 2016, 10:36Hello Erna Thuynsma,
We are delighted to receive such a wonderful compliment.
We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
We will make certain that Kelebogile is commended for her efforts.
Regards,
Sakhe
Discovery Insure
We are delighted to receive such a wonderful compliment.
We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
We will make certain that Kelebogile is commended for her efforts.
Regards,
Sakhe
Discovery Insure
Discovery Insure's reply17 Feb 2016, 10:36
Official
Hello Erna Thuynsma,
We are delighted to receive such a wonderful compliment.
We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
We will make certain that Kelebogile is commended for her efforts.
Regards,
Sakhe
Discovery Insure
We are delighted to receive such a wonderful compliment.
We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
We will make certain that Kelebogile is commended for her efforts.
Regards,
Sakhe
Discovery Insure