Claim processed

shock and awe, SA not renowned for their good service, but guess what, I almost fell of my chair after reporting a ****** Mobile phone~ I emailed my Insure broker re the loss, he obviously escalated it to relevant department~ I received a call from claims help desk, gave all the details including case number and blacklist number, and within 5 minutes on the phone with this lady my claim was authorised< I was offered a couple of replacement phones and opted for direct payment less excess into my account. My son then opted for a cheaper phone and purchased a very expensive protein shake with the balance~ now that's service, well done Discovery, shame on you all the old school archaic insurers out there, times, they are a changing! Now we just need to get Discovery to run our country and we will all prosper!