MW
Maritza W
1 reviews | Active since Jun 2021
05 May 2022, 17:24
Claim process terrible
I was contacted regarding my claim pay out, I sent so many emails to all departments like twice a day. I even phoned today. Still no one contacted me. I also had to give them new banking details as they can't pay in my old account. No response
Helpful (0)
Replies (2)0
Replies (2)
Discovery Insure's replyOfficial
06 May 2022, 10:14Good day Maritza W
Thank you for raising your concerns.
We have since requested the claims representative to engage with you on this request.
Our records show that the claim has been authorized.
More will be communicated with you directly.
Regards
Discovery Insure
Thank you for raising your concerns.
We have since requested the claims representative to engage with you on this request.
Our records show that the claim has been authorized.
More will be communicated with you directly.
Regards
Discovery Insure
Best regards,
Discovery Insure's reply06 May 2022, 10:14
Official
Good day Maritza W
Thank you for raising your concerns.
We have since requested the claims representative to engage with you on this request.
Our records show that the claim has been authorized.
More will be communicated with you directly.
Regards
Discovery Insure
Thank you for raising your concerns.
We have since requested the claims representative to engage with you on this request.
Our records show that the claim has been authorized.
More will be communicated with you directly.
Regards
Discovery Insure
Best regards,
MW
Maritza W's updateReviewer Update
06 May 2022, 12:09I know it's been authorized but you need to acknowledge my new banking details you can't use my old bank details I send all docs no response
MW
Maritza W's update06 May 2022, 12:09
Reviewer Update
I know it's been authorized but you need to acknowledge my new banking details you can't use my old bank details I send all docs no response