MV
Malusi V
1 reviews | Active since May 2020
17 Sept 2025, 15:14
Claim payments
If you submit a claim , they are very poor in processing claims nad giving feedback .They give no update on your claim, once they take your premium, they are not interested in your problems. Please stay away from them. Very poor in communicating
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Replies (1)
Discovery Insure's replyOfficial
17 Sept 2025, 15:23Good day Malusi,
Thank you for sharing your feedback with us. We are truly sorry to hear about your experience and that our service did not meet your expectations. Please accept our sincere apologies for the delays and lack of communication regarding your claim — this is not the level of service we strive to provide.
We are committed to providing quality service and continuous improvement, and your feedback helps us identify where we need to do better.
Regards
Discovery Insure
Thank you for sharing your feedback with us. We are truly sorry to hear about your experience and that our service did not meet your expectations. Please accept our sincere apologies for the delays and lack of communication regarding your claim — this is not the level of service we strive to provide.
We are committed to providing quality service and continuous improvement, and your feedback helps us identify where we need to do better.
Regards
Discovery Insure
Discovery Insure's reply17 Sept 2025, 15:23
Official
Good day Malusi,
Thank you for sharing your feedback with us. We are truly sorry to hear about your experience and that our service did not meet your expectations. Please accept our sincere apologies for the delays and lack of communication regarding your claim — this is not the level of service we strive to provide.
We are committed to providing quality service and continuous improvement, and your feedback helps us identify where we need to do better.
Regards
Discovery Insure
Thank you for sharing your feedback with us. We are truly sorry to hear about your experience and that our service did not meet your expectations. Please accept our sincere apologies for the delays and lack of communication regarding your claim — this is not the level of service we strive to provide.
We are committed to providing quality service and continuous improvement, and your feedback helps us identify where we need to do better.
Regards
Discovery Insure