Claim not paid correctly

Her is my claim reference number ***

What’s extremely concerning is that NO ONE from your company including yourself even after logging a complaint has called me or emailed me to find out what the issue is.

ALL of you just don’t care and are taking me for a ride. I keep doing your jobs yet I’m the client. I’m the one ALWAYS liaising with your service providers and yourselves. I’m the one ALWAYS call and doing follow ups.

I’ve given you guys many chances to do right by me yet I get no assistance, I just get ignored. What do I need to do to get help from you as a paying client. I thought that having insurance gives you a peace of mind all I have been getting is stress, money lost and inconvenience.

May you please take my complaint seriously!!!

May you please indemnify me!!! That’s what I am paying for!!!

Dineo the team manager and Kedibone seem not to care about my safety and well-being.

They forced me to collect a car that has mechanical issues yet they did not care. As long as discovery is saving money!!!