PB
Paul B

1 reviews | Active since Aug 2010

13 Jul 2017, 09:59

Claim No: ***, ***

<p>Dear Discovery Insure.</p> <p> </p> <p>it is with shock and disgust that I now find myself here on a public forum. Please refer to Claim No: ********** , Policy: ********** 599 for details on when claim was lodged etc.</p> <p> </p> <p>Claim was logged approximately 3 weeks ago. and to date , NO ONE from Discovery has even picked up a telephone to contact me , or send me an email (without me sending one first) to follow up on the progress or status of the claim.</p> <p> </p> <p>It is realy very bad service ! How can a Claim take so long to settle. If someone asked me right now if they should switch to Discovery Insure.. by answer would certainly be :"NO! Stay away. they take very long to payout and never communicate"</p> <p> </p> <p>Please urgently respond.</p> <p> </p> <p>Regards</p> <p> </p> <p>Paul</p>

0
Replies (1)
Discovery Insure
Discovery Insure's reply13 Jul 2017, 15:40
Official

Thank you for bringing this to our attention.

Please be advised we have escalated your concerns with the claims management team to review this information and provide feedback promptly.

Regards,

Sakhe

Discovery Insure