SM
Sarisha M

1 reviews | Active since Aug 2009

27 Jun 2017, 10:39

Claim for DECEMBER 2016 still being ignored by Discovery !

<p>I had a hail claim from December 2016 and <br />Tshepo Mohatle was assisting with it , he dropped of the face of planet and Florence Morake took over , she also then dropped of the face of the earth and almost 2 months later when i call to find out the status , No one has done a THING or given me feedback ..</p> <p> </p> <p>Please dont EVER use discovery as the service sucks big time </p>

0
Replies (2)
Discovery Insure
Discovery Insure's reply28 Jun 2017, 08:53
Official

We apologize for the inconvenience and disappointment that you experienced in dealing with us recently.

Please allow us the opportunity to escalate your concerns with our claims teams, will provide feedback in due course.

Regards,

Sakhe

Discovery Insure

SM
Sarisha M's update28 Jun 2017, 09:47
Reviewer Update

I used to proudly talk about discoverys products , its a sad shame that now i wont be using there insurance anymore as you are super expensive ( more than twice than other insurers) and your service is very very bad ! So no need to use you anymore or keep any loyalty to Discovery Insure!