Claim for a windscreen chip

I claimed for a windscreen chip whilst my car was at the dealership. The dealership informed me that I could do this through Discovery at no cost to me - I had no idea this was a thing :) The actual process of claiming was manual. I had to phone Discovery, route to the claims department, log the claim, go through a series of questions about when the incident happened (I couldn't exactly remember where on the highway the truck kicked a stone at me - Also don't see why it's important), have the claim number sms'd to me and then send the claim number to the dealership. Sibongile Maphumulo's service was amazing though. She's really sweet and friendly. The 5 star rating is purely based the fact that the option to this exists and on her phone manner. I'm also aware that this rating goes towards her year end review, the actual process (which is not in her hands) could probably be improved upon.