Claim

As previously shared, after two months we were still battling to get an answer out of Discovery Insure. After posting on hellopeter, we got a private message and our claim received attention. As mentioned we asked for a copy of the report from the service provider that had walked around the property and said its complicated. His report sure was not complicated, it said nothing. Very disappointed that this is the type of service provider a Company like Discovery Insure would use. A gentleman phoned me to give me the out come of our claim and asked him to put it in writing. When we got the letter it stated our claim for storm damage to our building and a claim for a fridge, neither of which we claimed for. The letter wasn't right. Discovery Insure are punting the slogan "they haven't just changed one thing, they have changed everything, well in my humble opinion its definitely not for the better! Maybe time to look at other insurers out there!