Claim closed without finalizing
<p>I have made a claim ( ********** ) on 17 October 2016 after my portable possessions had been ****** and have submitted a police report and quotes to Discovery insure. It has been over three weeks now and the substandard level of service that I have received from your consultant Kevin Du Plesis has been appalling.</p> <p>He closed out my claim stating that I have not submitted documentation but I have email thread's between us containing them. </p> <p>I want this issue resolved as it has been dragging on for some time now. </p>
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Discovery Insure's replyOfficial
07 Nov 2016, 12:18Thank you for your comment.
We would like to address the concerns raised and ask that you advise of a suitable time and/ or an alternative number where we can reach you. Alternatively, we ask that you send an email to ***, with the claim number in the subject line providing the said documents.
We apologise for the delayed service experienced.
Regards,
Sekgobola
Discovery Insure
Best regards,
Discovery Insure's reply07 Nov 2016, 12:18
Official
Thank you for your comment.
We would like to address the concerns raised and ask that you advise of a suitable time and/ or an alternative number where we can reach you. Alternatively, we ask that you send an email to ***, with the claim number in the subject line providing the said documents.
We apologise for the delayed service experienced.
Regards,
Sekgobola
Discovery Insure
Best regards,