Claim after N3 flood on 9 November 2016

<p>After being involved in the flooding along the N3 South on the 9th of November 2016 I contacted Discovery Insure to log my claim.</p> <p>I was originally assisted by Vulindlela Simphiwe Ntsele and received no feedback with regards to what was happening with my claim, when assessment would be done and so on.</p> <p>After almost a week of poor service, a few calls and emails later, a new consultant was assigned to my case, Kagiso Shabangu.</p> <p>Kagiso put my mind at ease immediately! She kept me informed every step of the way and within two days of her being assigned assessment was completed and my claim was just about finalized!</p> <p>After such a traumatic experience the last thing you want to deal with is poor service from your insurance provider! </p> <p>Without Kagiso's help I would most likely be no closer to ending this horrific ordeal!</p> <p>Thank you Kagiso Shabangu for all of your help!</p> <p> </p>