Claim ***

I was unsatisfied with the way the claim was handled, a supervisor called me and appointed an assessor. Never heard anything thereafter except a document sent to me to sign for "settlement cash in lieu" since document signed everything went quiet. I sent an email to follow up and the response is the claim was settled and finalized. What is the point of paying such insurance if the handling is so poor. Even when you are unhappy with poor service provided? Very disappointing.