PvdM
Polla van der Merwe

1 reviews | Active since Aug 2019

16 Dec 2023, 06:42

claim

On the 2.12.23 i log a claim claim number *** working with Aayesha Mc Clusky ,i sent in damaga report and quotations ,discovery sent out their own people (a -one construction) to do their damage report a-consruction only arrive on 11.12.23 to do it ,had to mail Aayesha a lot off time to got a respons from her,she told me they going to pay out aircon but still wait for fride report,but as per a-one construction they al ready sent report with aircon report in.Now somebody busy layning because as per Aayesha ( still awaiting feedback on the fridge) thats what she mail me with(I cannot confirm that they will have the work done within this month as they are closing) and she only pay out(R4,723.00) beacuse she r3000.00 for excess fee,now who is laying

0
Replies (2)
Discovery Insure
Discovery Insure's reply16 Dec 2023, 08:31
Official
Dear Polla,

We appreciate you bringing this matter to our attention. We apologize for any inconvenience caused. 

The matter has been escalated to the relevant management team for their immediate attention.

Regards
Discovery Insure
PvdM
Polla van der Merwe's update18 Dec 2023, 18:34
Reviewer Update
Nobody from discovery insure contact me ,poor services from discovery insure