1 reviews | Active since Oct 2020
Claim
On the 6/10/2020 put through the claim and it was assigned to consultant by the name Namhla.Few days after no call no mail I called I was advised she the one handling the claim, got her mail,I emailed her she responded after few days , promising all will be done!Few days later no mail no call.I called looking for her more than 5 times..either she is off or on call and her co workers always make excuses for her!22/10 today my claim is still not finalized!!!!no communication from Nomhla.Discovery never had a problem with my debit orders so I was not expecting to get this pathetic service I am getting from them.Claiming for such a small item is such a problem,what will happen if it was the whole damn household staff.
Thank you for bringing your concerns to our attention.
Please provide us with your policy or claim number.
Regards
DI
Thank you for bringing your concerns to our attention.
Please provide us with your policy or claim number.
Regards
DI
Ended up with Namhla claim agent that was supposed to have done my claim from the 6/10/2020 and she tells me she was offsick reason my claim was never done.So Discovery assigned my claim to person that is off sick!!!
I AM SO FEDUP NOW...
Ended up with Namhla claim agent that was supposed to have done my claim from the 6/10/2020 and she tells me she was offsick reason my claim was never done.So Discovery assigned my claim to person that is off sick!!!
I AM SO FEDUP NOW...
