*** -Discovery insure bad service

<p>I logged so ****** phone claim with discovery on Monday 29th Dec with all required information and a case no. On 30th I got correspondence regarding a mistake on the insured item. To which I responded with proof of purchase. This was the last correspondence I got from Discovery, regardless of the numerous phone calls, messeges and emails I sent to Donovan Chetty. To date, a week later I see don't have any feedback from the consultant or anyone ego can help me regarding this claim. I was told it would be finalized by Wednesday if all went well, it's now Monday and no feedback. Donovan doesn't get back to me and today, after holding on for a very long time, I left a message for the claims' manager and Donovan to call me back. No one did. I'm am grossly disappointed and frustrated by this kind of service or rather, lack there of !</p>