Claim *** - Great South Autobody

<p>Hello. I was involved in an accident on the 18th of August 2016. Discovery responsed to the accident and they were very helpful. I waited until the Assessor were done with my car to get a COURTESTY CAR. My Claim was appproved on the 24th of August and they said it will take 12 working days to fix my car. I than went to AVIS for a car on the 25th giving them enough time to fix my car. I had to call the repairers a week later on the 2th of September, to ask about my car as I have not received Feedback. They told me my car only went to panelbeating that day and they still need 12 working days and I understood. No feedback still, I called them again on the 12th of September and they are telling me that my car is in line for paint prop. They still need 12th working days from tofday. I had the courtesy car for 30 days and I need to return it on the 24th and my car will still not be fixed after I gave them enough time!!! They telling that they will give me a courtesy car and I need to pay R500.00 Imagine. I emailed my Claims consultant and she has not rep**** to my query. Her name is Lerato Ntsele. I NEED MY CAR FIX ON THE 23TH NO EXCUSES OR I AM CANCELLING MY COVER AS I AM NOT HAPPY WITH THE SERVICE I AM GETTING. THE DISCOVERY APP IS NOT SHOWING THE PROGESS OF MY CLAIMS AND THE REPAIERED ARE SLOOOOOOOOOOOOOOW AND DISCOVERY ISN'T DOING ANYTHING ABOUT IT. I will cancel and I won't pay the Excess for that car to be fixed!!!</p>