Change of details (commencement date of policy)

I have recently joined Discovery Insure in July 2015. I originally requested that my policy would commence from Thursday 23/07/2015 as Reeds had notified me that the car would be ready on Friday 24/07/2015, which did not happen. I eventually only took delivery on Tuesday 28/07/2015. <br> <br> My query was that I would like my policy commencement date be aligned to that of the date I actually took delivery of the vehicle, and be refunded for the period 23/07/2015 - 27/07/2015.<br> <br> I initially mailed the general queries address on 19/08/2015 [Email Removed] where the consultant simply said that my date could not be changed to a future date. As I felt this did not adequately answer my query, I called the call center on ***, to find a more substantial response, where I was put through to Yvonne Hooman who sorted me out within an hour.<br> <br> I find the call center to be efficient and extremely prompt and helpful with queries. Well done Discovery!<br>