Cease and Desist – Unsolicited Marketing Calls

Subject: Cease and Desist – Unsolicited Marketing Calls

Dear Discovery Insure,

I am formally requesting that you immediately stop all telemarketing calls to my number. For the past several weeks, I have been receiving between 3–5 unsolicited calls daily from your telemarketers. This is not only disruptive but also constitutes harassment.

I experienced the same problem approximately two years ago, which only stopped after a manager responded to my HelloPeter complaint. Unfortunately, the same issue has now started again.

In terms of the Protection of Personal Information Act (POPIA), I do not consent to my personal information being used for unsolicited direct marketing. Your continued calls are in direct contravention of the Act.

Be advised that if the calls do not stop immediately:

I will escalate this matter to the Information Regulator of South Africa.

I will file a case of harassment with the South African Police Service (SAPS).

I will lodge a formal complaint with HelloPeter and other consumer platforms.

This is a final notice. Remove my number from all your marketing databases without delay.

Sincerely, Gideon Nel *** 25 August 2025