KK
Kelebogile K

1 reviews | Active since Oct 2017

26 Oct 2017, 10:45

Car returned after repair with other problems

I had a car accident where my mirror and side was damaged. When I claimed, I was told by the consultants that they are unable to get a case, to which I had to get myself, driving a damaged car with a mirror that is dangling.

Nevertheless, the car was then taken in for repairs. It took more than 30 days (the courtesy car period lapsed, I was left without a car for 5 days). To which their promised date that I will get the car passed, without feedback, I had to follow up and they gave me another excuse.

Finally my car was returned after repairs, however, the following day, the car was not starting and all electrical components not working. Before the car went in for repairs, everything was ok with the car, never had an issue with electrical functionalities of the car.

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Replies (1)
Discovery Insure
Discovery Insure's reply26 Oct 2017, 12:19
Official

Thank you for taking my call.

As discussed, a technician has been dispatched to your location to assess your vehicle.

We will provide feedback directly to you.

Regards

Preveshen
Discovery Insure