FM
Francinah M
1 reviews | Active since May 2011
22 Sept 2020, 21:25
Car rental
It is over a month that i have been trying to get the issue resolved however have not had any response from Discovery after my numerous emails. An amount of R5678.85 debited from my account by Avis. This was after I communicated with the consulted handling my claim that my car was not yet back from the panel beaters and I will need an extension. I only received my car after over a month, I do not understand why I should be carrying the costs. Please advice. I communicated with the claims consultant to no avail.
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Replies (1)FM
Francinah M's updateReviewer Update
26 Sept 2020, 12:07Thank you Thami Masina for taking your time to explain what transpired and promising to resolve the issue. I was rather disappointed as it was my first time experiencing such a bad service from Discovery Insure however I am glad that the issue could be resolved. Keep up looking up for your clients and so that we can minimize coming to Hello Peter out of frustration.
FM
Francinah M's update26 Sept 2020, 12:07
Reviewer Update
Thank you Thami Masina for taking your time to explain what transpired and promising to resolve the issue. I was rather disappointed as it was my first time experiencing such a bad service from Discovery Insure however I am glad that the issue could be resolved. Keep up looking up for your clients and so that we can minimize coming to Hello Peter out of frustration.