Car not fixed after collision!

My car was involved in an accident on the 12th November 2015.<br> Then I took the car to be assessed by Discovery Insure's accreditation assessor who was an hour and an half late and I had to call and find out why there was a no show.<br> Then my car was booked into a Johannesburg panelbeaters and I stay in Benoni. On collecting my car I found some faults that the panelbeaters had questioned and they were told not to fix, as the assessor said it was not related! I have a photographer after the incident that shows the problems.<br> Now I call and leave messages and I am just told it is fixed! <br> I can say that I am not impressed with this service as I expected the standard as per the discovery brand!