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Livhuwani M

1 reviews | Active since Mar 2014

26 Sept 2022, 11:06

Car insurance not for me anymore especially with Discovery

If only I knew that Discovery Insurance after accident they've a lot that wasn't explained or written when you take a car insurance cover.I had an accident my car was moved from where they took it to(near home )after accident l,it was moved to Centurion Autionation without me being Informed according to their consultants that's their procedure & is fine like that when the car is written off.Really I believe a written off is for dustbin but there is option of if I I'm paid out I can but MY car back from auctionation like buying my own car really.I didn't paying insurance means insurance can take Decisions on my behalf I've never heard of that but by the look of things it is.I cried seeing my car in a dusty place like really it is nothing but to me it is My car.Tbey can't fix because the cost is too much.And I'm given the option to get a quotation of below their assessment quotation.We are talking about door accident.So Discovery want to take my car & sell at the auction & they get how much?The money they Paid me out?I asked lots of questions with options .All I want is my car to them it might not be worth it but to me that's my transportation to all my destination home,Church,Work'Kids schools.etc.I'm not the kind of a woman who got Informed after when Decisions were taken on my behalf.If it belongs to the Dustin why don't they offer clients option of they payout,they give you your car back if you still want fix it then remove it from Insurance.My car it is still roadworthy for that matter the only problem is the affected area.After this process I rather move my medical aid,Life cover,Vitality & Investment to other companies.Part ways with Discovery.It isn't value for money if they're taking decisions on behalf of the client,I'm not dead & the part of ownership papers is with me it means the car is mine,I don't pay them to take Decision****hausted & not happy at all.

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Replies (2)
LM
Livhuwani M's update26 Sept 2022, 12:42
Reviewer Update
Now is no longer R76 375.00? Is R78 000 the quotationi must do?.All I want is my car back I'll fix it myself maybe you don't know or you've never been to where MY is right now.Auntionation say R60 000 like really to buy MY car from R117500 that you're giving me for the car you couldn't fix because you say the damage is R83 000+.So how am I expected to fix it?With money from where?With the quotation I'm getting rather payout the R78 000 you're talking about I'll take a loan to add to fix myself.Because no quotation below R76000 if i want proper job.If my car gets eaten by rats & it doesn't work anymore who is gonna be liable?There was a note written it doesn't start which i demanded the keys the day of the accident it was still moveable so i had to makesure,luckly you it did start.MY car doesn't have engine problem but R60 000 never that I'll have to die 1st or go through courts.That what is worth Discovery & Partners but to me is more worth that's why even know what is wrong with the car,I'm not talking from Office I'm talking reality.
LM
Livhuwani M's update26 Sept 2022, 12:52
Reviewer Update
see Autionation email say R60 000,So get paid out R117 500.00 then go buy MY car R60 000,then be left with R57 500 for the damage of R83 000+?How am I expected to fix the car?Can we talk reality here?This is my car we are talking about.I'm expected to get my car fixed by the 6th I rather take a loan to add up & pay to fix it.You can keep your payout.All I want is my car back.To get to where you took it to your partners it is expensive for me.To get it moved from Centurion to go where I want it it is costy so who is liable for all this costs?Yet your Avis car must go back full tank.So R57 500 how is it gonna covet all this?