NF
Neil F

1 reviews | Active since Sept 2019

18 Sept 2019, 12:21

Car Insurance Cancellation Process With Discovery Insure

I would just like to thank Shafick from Discovery for making my car insurance cancelation process so seamless and easy, the conversation with Shafick over the phone started out with him telling me what would happen if i cancel my insurance and proceed with my future car insurance plans. I told him that I understood exactly what the implications are and that I want to proceed with my decision. He then proceeded to respect and accept my decision instead of trying to force me to stay with Discovery and helped me out immediately by canceling my insurance and proceeded to book the appointment for my car tracker uninstallation. This gentleman is a prime example of what the car insurance cancelation process should look like !!

Person Responsible: Shafick Allow Department: Retentions Branch: Sandton

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Replies (1)
Discovery Insure
Discovery Insure's reply18 Sept 2019, 12:41
Official
We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive. We will be sure to share it with the rest of the team. 

RegardsDiscovery Insure