NS
Nancy S

1 reviews | Active since Jan 2017

05 Jan 2017, 15:24

Car insurance cancellation

<p>Submitted request to cancel car insurance policy Friday 30 December 2016 due to passing of my Father</p> <p>Didnt hear further from Discovery so called again, spoke to Mrs Shamanie Pillay who found the reference number and became accountable for resolution of the matter.</p> <p>I wasn't happy that Discovery had dropped the ball and I had to call Discovery to follow up, but I was very impressed with Mrs Pillay's immediate attention to my issue and successful resolution. Thank you Mrs Pillay </p>

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Replies (1)
Discovery Insure
Discovery Insure's reply05 Jan 2017, 16:06
Official

Dear Nancy

We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive.

Regards

Thabani