BP
Bianca P

1 reviews | Active since Nov 2018

22 Jan 2020, 11:14

Car incident claim - Quick, simple and easy!

I am so extremely impressed with the service I have received regarding my claim.

I had an incident in a parking lot 2 weeks ago where someone was trying to park next to me, but they misjudged themselves and scratched my car.

I logged my claim with Discovery, and within 5 minutes I received an SMS with the contact details of the person who will be handling my claim, and they advised me that I have already been booked in for an assessment. Within 2 days my car was assessed.

Within the following week Discovery came back to me regarding the outcome of my claim. They are covering everything. I have a zero excess policy, so I won't have to pay anything in. Within 2 days I was booked in for my car to be repaired and a rental car will be provided for my time without a vehicle.

This is the first time I've ever had a claim, and man it was a pleasure dealing with Discovery.

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Replies (1)
Discovery Insure
Discovery Insure's reply22 Jan 2020, 11:28
Official
Good day Bianca 

We really appreciate you taking the time to let us know you are happy with our service. It is compliments like yours that help us come to work with a smile and a positive attitude.
Regards
Discovery Insure