ZM
Zizipho M

1 reviews | Active since Sept 2023

04 Sept 2023, 10:44

Car claim

I have the worst experience with discovery insure. My car was attacked during the taxi strike in Cape Town and it’s not repaired to this date. I don’t get any sort of update, my claim was allocated to Sifiso who happens to have zero care in the world! I’m so disgusted by this behaviour

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Replies (2)
ZM
Zizipho M's update04 Sept 2023, 10:59
Reviewer Update
I am not getting any update of the status of my car, I’m always the one calling them. They booked my car to the dealership but did not take it there, I had to track the car because no one knew about its whereabouts! I’m so livid about this!
ZM
Zizipho M's update04 Sept 2023, 11:07
Reviewer Update
I spoke to a number of people from claims specialist department namely, Lolo, Tshepo, Tshepo Hlongwane. I asked to speak to their manager and I was never transferred, at one point Tshepo just cut the call.