Cant cancel Vitality Drive

<p>I've been trying to cancel Vitality Drive for 3 months now but not getting anywhere!!</p> <p> </p> <p>Firstly in April Nomfundo Nkambule told me</p> <p>"we have removed the Vitality-Drive from your Discovery Insure policy as requested.</p> <p>We have emailed you the quote, please check it and if you accept it kindlyÂcall us to activate, as all quote activations must be done on a recorded line." - i received no quote here, and also its been cancelled but has to be cancelled on a recorded line...so which one is it then??</p> <p> </p> <p>Then you respond but get someone else now helping you. I then send another email asking why it hasnt been cancelled..to which Dakalo Sikhwivhilu responds "please advise if you want Vitalitydrive cancelled"- are you joking??? do they even read before responding??</p> <p>I then respond yes I want it cancelled to which Mmabohlale Lenong responds "Please be advised as per the below email. All activations need to be done on a recorded line. " - WHY ASK IF I WANT IT CANCELLED THEN??</p> <p> </p> <p>Is this a joke?? SURELY this is an internal prank?? JUST CANCEL MY VITALITY DRIVE!!!!</p>