Cannot Assess Claim Appropriately and Accurately

<p>It is with great frustration that I write this complaint now a month later after being in contact with Discovery Insure.<br />I lodged a 3rd party claim with Discovery Insure after clearly informing them that the fault of the accident was purely on their clients side, to which even the client admitted.<br />I have been liaising with Zweli Mashele (Advisor) and his Manager (Ravi Jadoonandan) who have not been responding to my emails timeously and avoiding the claim. Ravi has still not responded to my last question.<br />I sincerely don’t have time to waste on a basis of probability, I would like that a head of department look at my claim and inform me immediately.<br />All I would like to say is that if someone shoots a stop street and drives in front of you without even seeing how in this world does it become your fault, how when the space is less than a meter, is it humanely possible to stop the vehicle when the other vehicle jumps a stop street and drives into your way with less than a meter between my car and her car, how in the world is that my <strong>FAULT?????</strong><br />Please also send your advisors for training on understanding common sense.</p>