Cannot activate their own quote

I requested a new quote for my vehicle. The quote was emailed to me. I accepted it and asked them to go ahead with the new quote. <br> Upon accepting the quote the premium changed by +-R200. I queried this and they have not been able to resolve this now since the date i was quoted 2 Feb 2015. Almost 2 weeks and they cannot activate the quote.<br> <br> I have emailed the quote to the call centre now twice! <br> How can they quote one price and then upon activation increase the price by R200?<br> What is going on at Discovery? I am totally disillusioned by their service.