Cancelling All my products with you soon. I can't deal with such chaos since I joined

Item: Discovery Insure
Rating: 1
Author: Mduduzi T

More than a month now, this policy record is still not removed from my credit profile yet The DISCOVERY INSURE SHORT TERM INSURANCE team confirmed it's removed.

I don't understand the level of incompetence from this team. It's really disappointing. The disgusting part is that this appearing negatively on my profile and I demand it removed immediately.

Helpful (0)

Replies (2)

Discovery Insure's replyOfficial

14 Jan 2026, 18:35

Hi Mduduzi

We apologize for the frustration caused and understand your concerns. Your query has been escalated for urgent resolution. We appreciate your patience and will provide feedback as soon as possible.

Regards
Discovery Insure

Discovery Insure's reply14 Jan 2026, 18:35

Official

Discovery Insure's replyOfficial

16 Jan 2026, 11:42

Hi Mduduzi

We have emailed you a clearance letter from our Finance Team confirming your financial status with us.

We apologize for the delay in resolving your query and for any inconvenience caused. We appreciate your patience.

Regards
Discovery Insure

Discovery Insure's reply16 Jan 2026, 11:42

Official