Cancelled my Insurance a month in advance

I phoned through to have my insurance cancelled with Discovery and gave them 30 days notice as required according to their Policies.

I organised with Discovery to have my Insurance cancelled on the 28th February 2018 to be my last day with them. Today i went onto my Discovery app only to see that next to my Car and Home Insurance heading the word in red "STATUS:Cancelled." I then proceeded to check on my bank statements and my debit order had not gone off.

I called the call centre and they too confirmed that my Insurance has been cancelled.

This means that Discovery as with my claim for my car previously did not listen to me and did their own thing.

It is for this kind of incompetence that i have decided to leave Discovery and now even a simple cancellation has become an issue.