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gerard P

1 reviews | Active since Jun 2011

27 May 2015, 10:57

cancellation without notice

after almost 4 years, i missed a single payment by a 5 days - now my insurance is cancelled.<br> surely, i should have been notified well in advance.<br> <br>

0
Replies (1)
Discovery Insure
Discovery Insure's reply27 May 2015, 11:26
Official
Hello geronkie,

Thank you for your message.

As you are aware, when your premium has not been honored on your selected debit order date we institute a 15 day grace period for cover.

We attempted to collect your premium on two occasions and the policy has subsequently lapsed. As stated in your plan guide, should we not receive a premium for the month of cover, the policy will automatically lapse.

Should you require to re-issue the policy, please feel free to contact our call center on ***.


Regard,
Brian
Discovery Insure