GM
Gillian M

1 reviews | Active since May 2015

18 May 2015, 16:10

Cancellation of insurance with a great attitude

A sales broker consultant contacted me with regards to an insurance product that she wanted to sell to me, the premium was lower than my current premium (from my current insurer), I said I will contact her following my presentation of theri premium to my current insurer, whom reduced my premium drastically compared to the premium I was paying. I then told the sales consultant and told her that I will not be interested in their product, which was confirmed by an email. just two days thereafter, I received calls and text messages requesting me to book my vehicle for tracker installations and database registration as a member. I spoke to Ms Constance Mashishi who gladly with a great attitude assisted me with the cancellation.

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Replies (1)
Discovery Insure
Discovery Insure's reply18 May 2015, 17:46
Official
Hello Kukiegill,

At Discovery Insure we place customer satisfaction at the center of every interaction so you can imagine how much we value positive feedback.
Thank you for taking the time to share your experience with us.

Kind Regards
Kesh Bassdhev