1 reviews | Active since Nov 2013
Can't register new car - THANK YOU DISCOVERY
On The 26th of June I had an accident and I have to admit, the response from the DQ track team was absolutely amazing...the claim process how ever soon became a nightmare.<br> My car couldn't be found at the panel beaters they said it should be so Salvage couldn't get the car in for processing so payment was delayed...yet still not the worst part of this.<br> <br> My claims officer was Tshepo Wellington and on numerous occasions he promised to keep me in the loop and I always had to mail/phone him or his manager back.<br> <br> My vehicle had personilized plates and when Discovery wrote off the vehicle and sold it to SMD to auction the wrech they didn't lift my plates from the vehicle. I can now not registar my new car because the plates are locked. Thespo send me an explanation from somebody explaining I need to fill in a renewal form and I can then renew my plates on the new car. Three days off work later I could still not registar my plates as they are still locked and JMPD informed me that Discovery must do something or I'll loose my plates for 5 years...and Thsepo is \so helpfull"I explained everything 4 times today to no resolve.<br> Discovery need to sort this out as the Roadworthy is only valid 21"""
We apologize for the frustration caused.
We're looking into this matter and will get back to you with feedback on Monday.
Regards
Thabani
We apologize for the frustration caused.
We're looking into this matter and will get back to you with feedback on Monday.
Regards
Thabani
