MM
Masechaba M

1 reviews | Active since Jun 2016

10 Jun 2016, 13:06

Call Centre Efficiency

<p>Kelebogile bezu was one of the best Call Centre agents that I have spoken to in a while or ever, she managed to answer all my questions in a concise and timeous fashion (she actually chased me to go and get my phone assesed for damage so it may be booked in for repairs, or to have the phone collected and booked in for assesments and repairs) <br />she managed the process effectively, professionally. </p> <p>Great work ethic, fantastic work.</p> <p>Thanks Kele :) </p>

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Replies (1)
Discovery Insure
Discovery Insure's reply10 Jun 2016, 13:12
Official

We are delighted to receive such a wonderful compliment.

We value your thoughts and experiences, but we are especially please when the feedback is positive.

We will make certain Kelebogile is commended for her efforts.

Regards,

Sakhe

Discovery Insure