MM
Musa M

1 reviews | Active since Jan 2013

22 Dec 2015, 20:57

Call centre efficiency

I called to Insure my new cellphone and I kept on answering questions incorrectly and the call centre agent was very patient with me, and kept on repeating the question until I understood what she was asking. Thanks to Mpho for your patience and understanding

0
Replies (1)
Discovery Insure
Discovery Insure's reply23 Dec 2015, 08:46
Official
Hello MusaMa,

We value customer satisfaction in every interaction. We're pleased to read that Mpho lives up to that standard.

Thank you for the feedback.

Regards
Thabani

Best regards,