CB
Christo Burr-Dixon
1 reviews | Active since May 2013
17 Jan 2022, 12:43
Call being dropped and ignored by claims department
Claim settled and paid by 24th December (Portion over and above vehicle finance settlement). Good service in general, but it is the 17th of January now and Wesbank has not received payment as yet and is still debiting my account for the vehicle finance. When simply just requesting the confirmation of payment to the finance house the call gets dropped constantly or there is silence on the other end when getting through to a claims consultant at Discovery Insure.
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Christo Burr-Dixon's updateReviewer Update
18 Jan 2022, 05:53Thanks for getting back to me. Can someone in the meanwhile please send proof / confirmation of payment to me so that I can arrange for my refund from Wesbank for the additional premiums charged recently.
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Christo Burr-Dixon's update18 Jan 2022, 05:53
Reviewer Update
Thanks for getting back to me. Can someone in the meanwhile please send proof / confirmation of payment to me so that I can arrange for my refund from Wesbank for the additional premiums charged recently.