ND
Nkululeko D

1 reviews | Active since May 2016

19 May 2016, 08:24

Brilliant service

<p>Had the pleasure of speaking to Tshepo Mohatle from the Claims deparrtment and Discovery insure with regards to my claims *** on the 19/05/2016. I have been trying for a week to get a hold of the consultant that is suppose to be handling my claim and leaving messages for her to call me back to no success. When I got through to Tshepo as frustrated as I was he was bale to take ownership of the query and assisted me with all the information that I needed, he answered all the questions that I had with regards to my claim and at the end of the call I felt at ease knowing that my claim was being handled by such a professional person. Being from a customer service background as well I really appreciate great service and what I recieve from Tshepo is Excellent!! Keep it up my guy :-)</p>

0
Replies (1)
Discovery Insure
Discovery Insure's reply19 May 2016, 09:21
Official

Thank you for recognising the great service you received from Tshepo.

We will ensure that this post is shared with him and his manager.

Regards,

Sakhe

Discovery Insure