1 reviews | Active since Jun 2012
BONGANI MALULEKA IS A LEGEND
These 5 stars ARE NOT for Discovery but for BONGANI MALULEKA! Discovery, you kept my business today because of Bongani.
Bongani, thank you for being such a wonderful human. You absolutely made my day today. Discovery is very lucky to have you on their team.
I received an email from Discovery saying that if I didn't have a tracker put on my car that there was chance they wouldn't pay for my claim. That's an immediate cancellation for me. I asked twice for my policy to be cancelled and got nothing but automated emails. I was then forced to call them to do this. Bongani was very apologetic and very helpful (even offering to call me back to save me money) and explained things very calmly to me. I was angry and Bongani was very patient with me. Thank you Bongani - 5 stars for YOU!
Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Regards
Discovery Insure
Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Regards
Discovery Insure
